If You receive tickets from the Seller that are not the tickets you ordered or tickets that are invalid and not honoured at the venue, we strongly advise you to Contact Us to report the issue. As you could not provide the tickets for your sale 9799872, we have had to cancel this. Viagogo has said it will stand by another dubious seller, who used a false address in Dundee to list hundreds of tickets." That, claims Webb, is the same seller listing tickets to Lorde shows in . While these do have an option to change the saved card details or address when you pay, the speed of the process means it is easy not to notice if one of them is incorrect. We only recommend purchasing tickets from AXS.com, the AXS contact centre, the venue box office, or the official venue . We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. Piggyback tickets may not be sold in the same listing. Contact your bank or credit card company to verify the authorisation of payment to viagogo. I have since learned that Viagogo pay Google well to turn up first in these searches making people believe that . INVESTING EXPLAINED: What you need to know about 60/40 - Norway's Equinor doubles stake in major untapped North Government pushed to ease rule stopping 'pension BUSINESS CLOSE: Arm to shun UK for US listing; Pearson Rightmove shrugs off housing market blues, Pearson profits lifted by English language demand, Arm to shun the City for Wall Street listings, Tesla cost-cutting fails to impress investors, Schroders profits plummet on volatile markets, Ted Baker-owner joins race for Hunter Boots, Put your question to our team of independent experts. Claim compensation You may be able to claim some compensation for loss of enjoyment. Visit the Payment Methods section to update the details. A CMA spokesperson said the watchdog was concerned about these reports of speculative selling.. Such notice shall be deemed given one business day after the email is sent. Start selling with Amazon. Many times a ticket might have wildly different prices to the face value, particularly for in-demand events. Viagogo Engaged Employer Overview 285 Reviews 5 Jobs 221 Salaries 182 Interviews 50 Benefits -- Photos + Add a Review Viagogo Reviews Updated 25 Jan 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 265 of over 285 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.3 65 % A world famous rockstar who died young wrote me letters in the '60s: If I sell them now for 20k, will I have to pay tax? Your payment will be initiated 10 business days after the event takes place. Luckily I spotted this in time and managed to get the parcel diverted back to the sender and refunded. Sadly I could no longer attend on the new date which was in October 2021. Ensure the debit/credit card details you provided are for a valid card with an expiry date in the future and sufficient funds to cover this order. Be the first to hear about special offers. 2.8 Work-life balance. To add to the confusion, I was refunded the 9 delivery fee I paid for the original tickets to my correct credit card. This charge is in addition to the amount originally paid for the tickets. Ratings by category. 6.8 All Sales are Final. I went back to Viagogo to ask for a refund. Only some of my tickets have sold. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. We take no responsibility for such issues. A source close to Viagogo said it had no other connections to Global Experience Solutions. City and Colour Concert Tickets. The concert was due to happen in 2020, but was rescheduled several times due to Covid. Viagogo just like many other ticket sellers are modern professional con artists. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. Australian music stars warn fans of buying Viagogo tickets StubHub said it did not sell tickets speculatively and has no relationship with a company called Global Experience Solutions. This does not prevent us from varying these terms without reference to them. If a payment has declined causing your order to be cancelled, we suggest you undertake the following to help successfully process your payment: Try an international credit card such as Visa, Mastercard or American Express. Viagogo sells tickets from one fan to another, so it does not issue refunds instead, it sells the tickets on again and passes the proceeds to the seller. If youre not offered a refund, you dont have to accept this situation. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. Sellers: once your tickets have sold, viagogo charges a service fee. You also say that despite being in contact with them for months, Viagogo only recently told you which bank the card that the money had gone to was with, which was what triggered your memory of the old account. In the first instance you need to contact the website that sold you the tickets and ask to cancel the tickets and request a refund. A Viagogo spokesperson said: 'This customer successfully bought and sold tickets using Viagogo and we are satisfied that this situation is resolved, after he recently confirmed in an email to us that he had located the nominated bank account, in his name, which contained the sale payments we deposited into it in November last year. Published: 12:47 GMT, 15 February 2022 | Updated: 12:47 GMT, 15 February 2022. Viagogo Reviews (2020) | Is Viagogo Legit & Safe Site? The Scottish indie band Arab Strap said: Weve always been appalled by touting. Dispute raised viagogo - PayPal Community This reader was hoping to see Paul Heaton and Jacqui Abbott on their 2020 tour - but it was rescheduled several times due to Covid and he then decided to re-sell the tickets. After you raised a dispute did paypal stop or refund deduction from card? Hello, I want to cancel a payment to viagogo.com, but neither on paypal or on the viagogo site the payment can be cancelled. You should get the exact tickets that you ordered. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. viagogo expressly disclaims any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. You also have the option of taking your case to a small claims court. Ways to get paid when selling tickets on StubHub : StubHub Otherwise the seller may reject your claim saying that you have 'accepted' the tickets. Note that this is separate from any Tax viagogo is required to charge on its fees. The pattern of these listings combined with evidence from test purchases, indicate Viagogo may be complicit in a multimillion-pound global fraud, said Adam Webb of FanFair Alliance, a music industry group backed by managers of artists such as Arctic Monkeys and One Direction. 25 April 2018. 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You and viagogo are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. 1 Amazon internal data, FY2021 survey of 21.2K U.S. multichannel sellers. Services sector returns to growth but prices keep rising as firms face sharp rise in food costs and higher wages, How I became a 'Popular Investor' followed by others: Businessman who has averaged a 21% annual return since 2015 reveals how he invests, I want to grow my small manufacturing business but I have very few staff are recruiters worth it? When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.d buyer protection). Can I deliver the tickets using a different delivery method? Pay in 10,000 for bonus. What are the viagogo Terms and Conditions? Madrid-based GES SL listed thousands of tickets, including more than 600 events in the UK, on the Viagogo website, which is Britains largest ticket resale platform. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to cancel the Sellers sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee, other charges, and/or other consequences, as specified in Section 5. The fresh allegations focus on more than 1m worth of tickets for gigs across Europe, at least some of which were advertised by a Madrid-based company with connections to Viagogo. viagogo makes no warranty with respect to its software, any tickets, any event, the services viagogo provides, or that sellers or buyers will perform as promised, and viagogo expressly disclaims all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. 2.15 Claims under the viagogo Guarantee. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. Ensure the debit/credit card details you provided are for a valid card with an expiry date in the future and sufficient funds to cover this order. If you paid by debit card You can ask your card provider to reverse a transaction on your credit or debit card in a process called chargeback. All the tickets you will find on this website are sold by legit agencies and trustworthy sellers. Viagogo Salaries in Limerick, Ireland | Glassdoor Instead, it was paid into the bank account that was saved on your Viagogo profile the one your wife had innocently entered years before. 2.3 Username and Password. How do I delete my listing? In November, the firm was required to improve the information it gives to. How can Viagogo get away with charging such big fees? Copyright (c) 2006-2023, viagogo AG. When she made her payment, she used a card you then used regularly, but which is now lying dormant and which you had both forgotten about. TicketNetwork. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. Viagogo Reviews - 1,772 Reviews of Viagogo.com | Sitejabber The Sellers and the Buyers are hereafter jointly referred to as the Members. There have been several reported issues with people buying tickets from secondary sellers, including: The Consumer Rights Act has a whole chapter on ticket reselling and says you must be told: In the first instance you need to contact the website that sold you the tickets and ask to cancel the tickets and request a refund. viagogo - Buy & Sell Concert, Sport & Theatre Tickets But you insisted that you had not made the account change and while 180 is not an insignificant sum, it seemed unlikely that you would still be pushing the issue had you not genuinely believed that something had gone wrong here. viagogo - Buy & Sell Concert, Sport & Theater Tickets Welcome to viagogo Help Centre Customer Support View FAQs For Buyers For Sellers Selling tickets Sending tickets Receiving payment Cancellation Questions Managing My Account About viagogo Selling tickets How do I sell tickets? that provides clear information on your rights offering simple solutions to solve your everyday consumer problems. And that is before you consider the millions of shoppers now using contactless payment services such as Apple Pay or Google Pay, or digital versions of a credit or debit card stored on a mobile phone. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. When We receive an offer by credit or debit card, We obtain an authorization from the Buyer's credit or debit card equal to the price, booking fees and delivery fees for the tickets. | Read 12,461-12,480 Reviews out of 30,829 Copyright viagogo Entertainment Inc 2023. Visit the Payment Methods section to update the details. 7.3 Additional Policies. This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. The fastest-growing and preferred acquisition channel for over half our multichannel sellers. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Viagogo Reviews 2022: Is Viagogo Legit, Safe or Reliable? - Google They sold for 369.60 a few hours after dropping them off on Tuesday 23rd of August 8 . viagogo - Buy & Sell Concert, Sport & Theatre Tickets All of this is happening on the Competition and Markets Authoritys watch, he said, referring to previous efforts by the consumer watchdog to crack down on speculative sales. Where we are provided with proof from a relevant authority of an abuse of these rules we will investigate and, if confirmed, action will be taken.. I had a flight delay, can I get compensation? viagogo Pay & benefits reviews - Indeed You have fewer rights if you purchase tickets from a secondary ticket seller, like Viagogo. 3.1 Accurate Descriptions. Hello has anyone had a successful outcome from viagogo through paypal. This does not affect our editorial independence. Cons: Viagogo Reviews. Tout of pocket as punters hit grasping ticket firm where it hurts and
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