Delivery Methods. We need your email address to verify that your review is genuine. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. We spoke to Footasylum's senior leaders . And would recommend to all my friends amd family. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Verification can help ensure real people write reviews about real companies. | Read 8,321-8,340 Reviews out of 55,152 Order placed on Monday standard deliver paid for and the parcel arrived the next day. Email never arrived so ended up going to a store on crutches to get a refund. We hope to see you shopping with us very soon. For all international returns outside of the UK, please visit our dedicated international returns page. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! If this was my store, they would all be sacked. Get Discount. Claim your profile to access Trustpilots free business tools and connect with customers. Shocking company - bought two items trainers and sliders order value 100.28 never received. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. I messaged a few guys initially who were very slow to respond and inresponsive. Take care!Thanks,Rebekah. How long does Footasylum take to deliver? - Reviews Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Return an item in Great sale and super quick on delivery. What Is Nike's Returns Policy? | Nike Help Greater than 75%. Email and text communication was prompt and efficient. Asked for a pair of trainerscould not even tell what the guy said. Companies can ask for reviews via automatic invitations. UK Returns Free return by our courier service. Verification can help ensure real people write reviews about real companies. It's great to hear you are happy with the coat and that the delivery was so quick. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. I have worked in retail for over 15 years. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Footasylum PLC Reviews | Read Customer Service Reviews of zavetti.com Perfect from start to finish. Anyone can write a Trustpilot review. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. !spoke to Edge lane store about colours in crocs. Ordered coats for 2 of my sons in the sale. They have sent them back to me and are refusing a refund. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. I would definitely recommend and will be a returning customer. - KM, posted 1 year ago There was a problem. All students enjoy 10% off at Footasylum. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. First and last time I will use this company. Thank you so much. Verification can help ensure real people write reviews about real companies. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. The app also has a smooth checkout process with good delivery options which is available to over 60 countries. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. If you don't like it, leave. . I will always order with footasylum I am very happy with the service and products. Footasylum on the App Store By continuing to use this website, you agree to the use of Cookies. It can take up to 5-10 working days for your refund to be processed once Footasylum receive your return. We are so glad to hear you are happy with the service. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. 3 ratings with the average rating of 4 out of 5 stars. Footasylum discount codes March 2023 - finder Ireland It's your job. I can't even point the blame at one member of staff because they were all terrible. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. 1 Helpful Report (3 years ago) F Returns - Difficult 0.00% Industry Average " I got the wrong size shoes and to return them I have to pay 160 . We also ensure all reviews are published without moderation. All rights reserved. 3. Heres how it works. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. Giving one star so I can leave this review. I would avoid at all costs. Footasylum has collected 369 reviews with an average score of 1.86. . Here are 8 tips for writing great reviews. Extremely moody.I've never seen such self absorbed people. This arrived within only two working days and all items were delivered intact and all there. My son lost out on his Christmas presents as a result. Will definitely be ordering from them again. Footasylum Reviews - Read 369 Genuine Customer Reviews | www.footasylum.com They also offer a WhatsApp device but it doesnt work. Received 2 small refunds for I don't know what! Footasylum - YouTube Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Ordered standard delivery, was dispatched the next day & arrived the day after. The range includes footwear, clothing and accessories for men, women and children. Unable to get in touch with anyone from customer service to resolve issue. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. If youre a regular Footasylum shopper, you might want to consider downloading the Footasylum app. Within 5 Days. Tried to send Crocs back as they didnt fit my daughter. Companies can ask for reviews via automatic invitations. That is great news that they arrived a day early!We hope to see you again very soon. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They all fit perfectly. Footasylum doesn't deliver on Bank Holidays. Hey MattThanks for taking the time to leave us a review. I would definitely recommend and will be a returning customer. Happy from start to finish! Here are 8 tips for writing great reviews. Your browser does not support embedded videos. 2. Email never arrived so ended up going to a store on crutches to get a refund. Click the 'Copy' button to copy it. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Absolutely fuming with this company. This is the last thing I buy from footasylum from here on. It goes against our guidelines to offer incentives for reviews. OG Stack Longline Puffer Jacket. The North Face. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Only response was we would receive a call within 8 hours - that was two days ago! Thank you for signing up to . Get Code. Only response was we would receive a call within 8 hours - that was two days ago! Over 90 off RRP. Take care!Thanks,Rebekah. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. Please note that we may share your email with the company to verify your order. Make sure to check out the Footasylum Black Friday, Cyber Monday and Boxing Day sales for big discounts. And would recommend to all my friends amd family. - Lisa Lynch, posted 1 year ago Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. We often link to other websites, but we can't be responsible for their content. Ends: Mon 6 Mar 2023. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. They also offer a WhatsApp device but it doesnt work. 2023 Trustpilot A/S. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Hey Getta,Thanks for leaving us a great review. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Quality, style and value superb. Find out how we combat fake reviews. It's great to hear you are happy with the coat and that the delivery was so quick. You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Please refresh the page and try again. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. Order placed Sunday afternoon and delivered Monday afternoon. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Thanks. They sent me trainers in a damaged box. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Further Details. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Avoid this store at all costs. I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. 10/10 will not be using footasylum again. Rolling eyes, rude attitude. Anyone can write a Trustpilot review. To break them up politely to ask for helpit was like I had sowrn at them. Bought a pair of Boss trainers at the end of November 2022. You have disabled javascript in your browser, please enable. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. We hope to see you shopping with us very soon. 28 Feb. Up to 60% off at Footasylum during the half term sale. Editor, Marcus Herbert. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. In November 2022 I placed an order with FootAsylum and it never came. All in all, satisfied with my purchase and dealings with this shop. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. Tommy Jeans. items Tracking evidenced missing item after it confirmed i had dropped in locker but i havent been contacted by footasylum, or had my refund Live chat takes a long time and is disjointed getting an actual person to speak . Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. Returned to Preston, Lancashire store today with purchase receipt to exchange them or get a refund. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. That is great news about the fast delivery.We hope to see you again very soon. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. Great to hear that the parcel arrived so quickly. Code Expires. High performance sneakers, trending streetwear and exclusive product weve got you. Look through our Footasylum discount codes, choose your offer and click the 'Get Code' button. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Suggested companies are based on peoples browsing tendencies. A simple full refund is all I wanted from the first time I was messed around!! An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. Anyone can write a Trustpilot review. Here are 8 tips for writing great reviews. That is great news about the fast delivery.We hope to see you again very soon. Got them cheaper than any other website. No greeting, no please, no thank you. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! I will always order with footasylum I am very happy with the service and products. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. very helpful as Liverpool didnt answer the phone. T3 is part of Future US Inc, an international media group and leading digital publisher. Thanks,Rebekah. We hope to see you shopping with us very soon. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. They were dispatched quickly and delivered within a few days to Northern Ireland. Thank you so much. We also ensure all reviews are published without moderation. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Replies to negative reviews in < 24 hours. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Footasylum exchanges are only available in the UK. If you don't like it, leave. Was told that neither was possible because I didnt return them in the original shoe box! 124.99. Would you like to add a photos or videos? Great to hear that the parcel arrived so quickly. Hey MattThanks for taking the time to leave us a review. We also ensure all reviews are published without moderation. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Hey Karl!Thanks for taking the time to leave us a review. From the comfiest mattresses to what strange things you can cook in an air fryer, Beth covers sleep, yoga, smart home, coffee machines, grooming tools, fragrances, gardening and much more. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. - Callum Phelps, posted 11 months ago We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Ordered it on Monday and it was delivered on Tuesday. footasylum returns faulty The lines are open from08:30 - 19:00. 2023 Trustpilot A/S. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Was told that neither was possible because I didnt return them in the original shoe box! That is great news about the fast delivery.We hope to see you again very soon. Easy! All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Replies to negative reviews in < 24 hours. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Newsletter subscription. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. This time, however, when I ordered, their courier choice was Yodel. Will not use again. After reading reviews I wished I hadn't been such a scrooge but, 3 days later and 3 left to go Santa delivered. This arrived within only two working days and all items were delivered intact and all there. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Courier. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Looks like they have found the nearest spare tatty box to send them out in. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code.
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