I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. Russell Medical became a part of UAB Health System in January, 2020.
Some patients with suspected sepsis were not identified or managed appropriately. People told us that they were happy with the care that they had received at the hospital. All the best and take care. The service made sure staff were competent for their roles. I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. Russell Medical and our physicians are committed to providing the highest standards of patient care and customer service. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We are continuing to monitor progress against these. Staff on the emergency department demonstrated a good understanding of the triage system and felt they had enough support and information on the triage process and system through-out our inspection. For Covid-19 Test Results or Patient Portal registration please call the number below. What we found is summarised within the overall summary. The trust have worked with us and have kept us informed of developments and changes. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit I visited out of hours yesterday after phoning 111 and being advised to. During 19/20 there were three CQUINs for SDEC. The senior led team will review you on a daily basis, including weekends and bank holidays. Full blood test, chest X-ray and seen by dr for my results within 3 hours. Patient Experience Team. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. All the best and take care. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. nhs.uk
As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a regional hub for geriatric medicine. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. 4 years ago, I attended this unit after a visit to my gp. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. there are some services which we cant rate, while some might be under appeal from the provider. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. B65 8DA, In It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department.
WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews We took this action as we believed people will or may be exposed to the risk of harm if we do not do so. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Acute Medicine Department - The Dudley Group NHS Foundation The regional union officer said she was "shocked" when she visited the offices, claiming she saw furniture left in corridors, no social distancing, no signing in mechanism or hand sanitiser available. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Out NHS is amazing all staff were professional and amazing. One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you.
the ability for patients to be assessed, diagnosed and start treatment on the same day, improving patient experience and reducing hospital admissions, avoiding unplanned and longer than necessary stays in hospitals, resulting in lower risk of infections and de-conditioning for patients. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. Tickets cost 3 and the journey takes 5 min.
Work on hospital's new two-storey building ongoing Staff were unable to describe what fit to sit meant or any criteria for this assessment. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. 2654/1783). nhs.uk
NX West Midlands. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. Like us on Facebook http://facebook.com/DudleyGroupNHS/Patient Advice & Liaison Service: 0800 073 0510 Dudley, West Midlandsdudleygroup.nhs.ukJoined November 2009 1,201Following 7,496Followers Tweets Tweets & replies Media Likes The Dudley Groups Tweets The
We were not assured that all patients allocated to wait on the corridor were safe. Staff were not always using clinical judgement alongside NEWS scoring criteria. We were confident that these could be achieved quickly.Key findings related to the following: Published We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. Russells Hall Hospital 3 years ago. the service is performing exceptionally well. I wouldnt hesitate to re commended Russells Hall to give birth in. They said the symptoms indicated COVID. Located in the main lobby of Russell Medical. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services.
The Use of CT Coronary Angiography and CT Fractional Flow or call us on 0845 113 0012, Response from
Pensnett Road, Dudley, West Midlands, DY1 2HQ Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership.
Welcome to Russell Medical - Russell Medical Center acute medical unit welcomes first patients at Russells Hall Hospital If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!!
AEU Department All the best and take care. The nurse was very friendly and instantly put her at ease whilst performing an ECG, she then went straight to X-ray and was called through within moments, again, kind, caring and thoroughly dignified experience. Since the last review, we have continued to monitor the trust and progress against their action plan. Published The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. This means there is low to moderate transmission of COVID in the community. These were staff who may not fully understand the hospital processes and systems to keep patients safe.The staff we spoke with could not always locate clinical presentation information or history of the patients that could result in poor quality and unsafe care and treatment. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. There are no community services for inpatients or children and young people. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. It is great to hear that you received excellent care and treatment in Maternity Department. WebMaps & Directions. ADVERTISEMENT: Services or products are not endorsed by the Trust. In fact, we're the only hospital in Broward It is great to hear that you received excellent care and treatment in the Emergency Department. I was induced after the consultant identified a large amount of fluid around my baby. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. We carried out an out of hours, unannounced, focussed inspection. Staff assessed and monitored patients regularly to see if they were in pain. The clinicians should provide the oversight of care provision, ensuring all patients receive care from senior clinicians that is safe, effective, timely and in line with best practice. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. Went here with my young daughter, to A and E, all staff were very helpful and kind. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine.
Emergency Care - Find a Service | Holy Cross Health Patients - Russell Medical Center These clinics provide patients with the opportunity to be reviewed by a senior doctor. Thank you for taking the time to tell us about your experience at our hospital and rate our services It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. They really invested time in me and understanding me. B71 4HJ. The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. Staff feel able to develop their own ideas and have confidence that the trust will support them. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. There are daily reviews by consultant from 8am in AMU, RAB and AEC, seven days a week including bank holidays. ADVERTISEMENT: Services or products are not endorsed by the Trust. AEC is located next to Ward A2 (formerly ward A1) and consists of four trolleys for assessment, three clinic rooms and a room for triage and treatment. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. Outpatient services are also provided at the Corbett and Guest hospitals. 2023 Russell Medical. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service.
Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published
to Russells Hall Hospital It is great to hear that your son received excellent care and treatment in the Childrens Emergency Department, Resus and Ward C2. Published
Some improvement in patient flow through the ambulance triage assessment area were seen. You can register to join the FutureNHS Collaboration Platform workspacehere.
We will publish a report when our review is complete. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. AEC/RAB (ext. Have you experienced something like this, here or elsewhere? Information was available for people to read if they chose to. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. Follow BBC West Midlands on Facebook, Twitter and Instagram. Patient Experience Team. We have shared your kind comments with the team who will be pleased to learn of them. Again thank you and i would recommend this hospital to all my family and friends. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. Care records were not always written and managed in a way that kept patients safe. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. Also thank you to the lovely staff of russells hall A&E. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a This condition related to the provision of specialist medical in reach and support into the emergency department. We have 11 permanent physician associates and one rotational physician associate in our department. We specifically looked at the safe aspects of our key lines of enquiry within the emergency department at Russells Hall. 17 October 2018. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published 30 July 2013, We found that people received care that met their needs. Any other browser may experience partial or no support. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged.
Dudley to Russells Hall Hospital WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such We use this information to improve our site. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said. At least one standard in this area was not being met when we inspected the service and This meant that shortfalls were identified so that improvements could be made. Our rating of responsive was requires improvement overall. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. The diagnostics service did not have enough allied health staff with the right qualifications, skills, training and experience to provide the right care and treatment. We did not speak to people as part of this follow up review. Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. Our rating of services stayed the same. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 There were areas of poor practice where the trust needs to make improvements.
My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of One person we spoke with said, 'I have no complaints about this hospital. I have a very long way to go but they made me feel that I'm worthy to be better, so thank you. I'm feeling more optimistic about my treatment. Risks within the emergency department were not always identified and escalated appropriately. (Purple), High
Staff were really lovely. Following streaming or triage in emergency departments (EDs), Specialists (e.g. the service is performing well and meeting our expectations. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. The trusts staff are seen as highly caring by many of the patients we spoke to and praised the staff for going the extra mile. Read about our approach to external linking. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. the service is performing well and meeting our expectations. The BBC is not responsible for the content of external sites. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. Patient Experience Team, review titled My visit to A & E after an accident. 4688/4676) Lisa Evans-Dimmock.
Russells Hall Hospital Copyright 2021 WSFA 12 News. I could not fault staff, very professional, and polite, a credit to your hospital. Tell us what was good and what could be improved, say thanks or call for change
Ratings and reviews - Russells Hall Hospital - NHS Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning Creating a new NHS England: NHS Digital and NHS England have now merged. The improvements required by the trust were within the grasp of the trust and its leaders. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. The hospital trust said concerns related to Mitie's offices. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. Russell Medical has been accredited by The Joint Commission since 1959. Russells Hall Hospital 5 years ago.
Russells Hall Hospital - Wikipedia People told us that they were given choices about meals and drinks so that they received things they liked. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. AEC is part of the Same Day Emergency Care (SDEC). Please be assured that your kind comments have been shared with the team and senior management who will be pleased to hear of them. This affected the safety and management of patients. No rating/under appeal/rating suspended Thank you so much to everyone that day. 2023 Russell Medical. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. 6 September 2018. Some patients told us that they were uncomfortable staying in these areas for longer periods due to the design of the areas and the number of temporary staff who worked in the areas. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. We are proud to be the healthcare partner you trust to care for those you love. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well Patient Experience Team. The environment was clean and people we spoke to confirmed that this was what they had experienced when they used the services available. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. We provide healthcare in hospital and the community.
AEC unit | Care Opinion The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. We rated it them as requires improvement because: Published Outpatient services are also provided at the Corbett and Guest hospitals. If you need sub-specialty input, you will then be referred to different specialties. After being discharged yesterday I had spent a month in your care There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. Tell us what was good and what could be improved, say thanks or call for change
The hospital is south the service is performing badly and we've taken enforcement action against the provider of the service. All rights reserved. Staff involved patients and those close to them in decisions about their care and treatment. All rights reserved. Russells Hall Hospital
[Very happy with 'Staff skills'] Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. I then come down with a pneumonia on my chest. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill.
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The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. All the best and take care. Patient Experience Team. All the best with your pregnancy and take care. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. We don't rate every type of service. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. - we'll pass your stories to the people in health and social care who can make a difference.