When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Refurbished in 2017! We saw the volcano, rode on a camel (extra 6 euros), tasted wine, has a 3 course lunch and the tour guide was funny and informative. We've just landed home on 15 March after a great week at the Papagayo. You can also enjoy quality family time together at the evening discos, theatre performances and magic shows. The hotel has 5 restaurants, chinese, italian,* international, mexican and french. We've just landed home on 15 March after a great week at the Papagayo. There's a beach which is a mixture of lava and sand and a choice of several sandy beaches on the eastern side of the headland at the side of the hotel. You can enjoy breakfast at the International Buffet restaurant, try fresh pizza and pasta for lunch at the Venetto Pizzeria or head to the Snack Grill for light bites throughout the day. The Timanfaya National Park is 20 km away. We also regret not being the hotel you expected.Yours faithfully,Natalia Bravo de LagunaAssistant Manager. great for families really good entertainment during daytime and on the evening , a very large choice of food all self service including the drinks which are much better quality when you get them from the bar instead of the self serve in the restaurants and snack bar overall a good stay . Once again, thank you for sharing a review and for your kind words commending Sandos Papagayo. Yes, dry cleaning and laundry service are offered to guests.