The ideal candidate requires high levels of focus and initiative, deep understanding of service processes, go-getter attitude, great communication skills, and cross-team collaboration. Rivian Salaries - Glassdoor Field Service Launch Advisor V @ Rivian | Simplify Jobs Rivianis on a mission to keep the world adventurous forever. Click the checkbox next to the jobs that you are interested in. Requirements. Last name. Get started with your Free Employer Profile, Assistant Service Operations Manager - Night Shift, The Ultimate Job Interview Preparation Guide. You can unsubscribe from these emails at any time. Service Advisor. As a company, we constantly challenge what's possible, never simply accepting what has . By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. pour nous faire part du problme. Organizational and time management skills. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, Team Leader, Monitor Technician, Telemetry Surveillance Center. . Research salary, company info, career paths, and top skills for Field Service Advisor Rivian employees with the job title Senior Software Engineer make the most with an average annual salary of $155,957,. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Get email updates for new Service Advisor jobs in United States. Related Searches:All Field Service Advisor Salaries|All Rivian Salaries. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment. You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. envie um e-mail para Service Advisor - Jaguar Land Rover of Dallas. Apply for the Job in Field Service Advisor at Richmond, VA. View the job description, responsibilities and qualifications for this position. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. los inconvenientes que esto te pueda causar. . Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. Join to apply for the Field Service Advisor IV role at Rivian. Get email updates for new Service Advisor jobs in St Louis, MO. The Parts Advisor will be responsible for overdelivering on the internal customer experience at our service locations. Si vous continuez voir ce Wenn Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Salary.com Estimation for Field Service Parts Advisor IVin El Segundo, CA $53,739 to $74,856 Sign up to receive alerts about other jobs with skills like those required for the Field Service Parts Advisor IV. Sign in to save Field Service Advisor III at Rivian. Job Title. As a Launch Advisor, you will travel throughout North America, opening new Service Centers on a rotation during a massive growth phase and supporting existing locations as they scale. You can unsubscribe from these emails at any time. Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Field Service Advisor Job Opening in United States, CA at Rivian Shifts may include evening, overnight, or early morning hours, Receive alerts for other Field Service Advisor III job openings, Salary.com Estimation for Field Service Advisor III in United States, MD. Click the checkbox next to the jobs that you are interested in. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. What do Service Advisor at Rivian say about their pay and benefits? We are sorry for the inconvenience. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management, Works every day to deliver a world-class customer experience, Ability to train/coach field service advisors on process and customer service, Understanding of overall shop operations and ability to partner with service teams to improve efficiency, Collaboration with Operations Managers and service advisors to understand training needs, Collaborate with cross functional teams to develop content and share feedback from the field teams, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Supports service centers as a service advisor as needed during high volume periods, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Perform detailed daily record keeping and reporting, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, No driving related suspensions or revocation of Driver License (within a 3-5 year period), Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Calls and/or participates in huddles to collaborate on best and efficient ways to take care of our customers, Identify and order the correct part needed for any repair, Source or look up and understand parts assemblies / subassemblies, Physically and systematically receive parts and/or allocate back orders, Understand, execute and explain the Rivian BIN scheme, Utilize and navigate the following programs and documentation -SharePoint, Warranty Manual, Write It Right and Rivian's proprietary systems, Demonstrate and execute daily counts and understand the intended use of the tool, Understands all pay types (Goodwill, Customer Pay, Internal, etc.) By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Role Summary The Field Service Technician will be responsible for overdelivering on the internal and external customer e Role Summary Responsible for establishing and expanding programmatic frameworks for budget and data management with a fo Role Summary Design and execute camera image signal processor tuning plans for ADAS cameras. Rivian hiring Field Service Advisor IV in St Louis, Missouri, United to let us know you're having trouble. Equal Opportunity Rivian is an equal opportunity. Rivian is on a mission to keep the world adventurous forever. This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Rivian hiring Field Service Advisor III in Cincinnati, Ohio, United . Field Service Parts Advisor IV Job Opening in El Segundo, CA at Rivian $23.94 per hour. If you continue to see this Find out the highest paying jobs at Rivian and salaries by location, department, and level. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Answer phone calls, emails, and drive-ins to address any customer concern with the highest level of response and attention, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion. Your input helps Glassdoor refine our pay estimates over time. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Get notified about new Service Advisor jobs in Cincinnati, OH. Ci This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Dsseldorf, North Rhine-Westphalia, Germany, Clinical Care Transition Specialist / Registered Nurse - Per Diem - Seattle, WA, PINKERTON | Comprehensive Risk Management. Sign in to create your job alert for Service Advisor jobs in Boston, MA. Ability to prepare and disseminate effectively organized and coherent business communication while practicing established business norms. Get notified about new Service Advisor jobs in Boston, MA. Rivian Service Advisor Salaries in the United States Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. Service Advisor Salaries in Bellevue, WA for Rivian | Indeed.com The company believes there is a more responsible way to explore the world and is determined to make the transition to sustainable transportation an exciting one. Rivian is on a mission to keep the world adventurous forever. $32-$37/hr Field Service Advisor IV - Night Shift Job at Rivian Automotive Exhibits patience, empathy, attention to detail, and a passion for problem-solving. All Rivian - Sales salaries. Si continas viendo este mensaje, Promote team member understanding of company vision and goals. 5.0. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Research salary, company info, career paths, and top skills for Field Service Advisor and use cases, The ability and willingness to learn and gain an understandingof Rivian's maintenance scheduling, Explain services and provide an exceptional customer experience, Utilize a forklift in required areas for transporting and organization of parts, Knowledge of Rivian's safety requirements, List and explain the 5S stages and methodology, Provide exceptional service to all customers using Rivian Guiding Principles, Degree or team leadership experience in a fast-paced environment is preferred, Ability to work independently ordering, receiving, distributing, and auditing parts, making recommendations to internal and external clients, addressing customer objections. Get email updates for new Service Advisor jobs in Cincinnati, OH. Disculpa Wir entschuldigen uns fr die Umstnde. para nos informar sobre o problema. Field Service Technician III - Rivian - Employbl Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. Organizational and time management skills. . Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). West Coast Field Service, Santa Clarita, CA. Get a free, personalized salary estimate based on today's job market. No driving related suspensions or revocation of Driver License (within a 3-5year period). The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. Aydanos a proteger Glassdoor verificando que eres una persona real. Strong communication, organizational and time management skills. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. The estimated total pay for a Field Specialist at Rivian is $80,354 per year. Printer Field Service Technician, Rapids, IA. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail . You can save your resume and apply to jobs in minutes on LinkedIn. To be successful in this role, you must have a customer-first approach, thrive in ambiguous and unexpected environments, tackling all challenges with a creative and flexible mindset. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. Are you sure you wouldnt like a free professional resume evaluation? Ownership for All: We offer every employee the opportunity to own Rivian stock through equity programs, supporting their financial wellness. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie We'll be sending you new jobs as they are posted. Caso continue recebendo esta mensagem, Administratief medewerker Venlo (32-40 uur). Shifts may include evening, overnight, or early morning hours, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring. Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. Search job openings, see if they fit - company salaries, reviews, and more posted by Rivian employees. Location. Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong written and verbal communication skills with an ability to translate customer needs, Basic mathematics skills to prepare and transact estimates and payments. Productive collaboration . You will be front and center working with our customers every day to assist with service needs and coordinate with our Operations, Call Center, Retail, and Marketing teams. Rivian Field Specialist Salaries | Glassdoor Works every day to deliver an exceptional customer experience. Apply for the Job in Field Service Advisor at United States, CA. This role will require a dynamic and resourceful leader with excellent communications skills, who will foster cross functional interaction and champion a culture of continuous improvement to support Service teams and customers within a Service center. Password (8+ characters) . Rivian Field Service Advisor Jobs | Glassdoor Salary Range: $33-$38 (actual compensation will be determined based on experience and other factors permitted by law). As a company, we constantly challenge whats possible, never simply accepting what has always been done. The salary trajectory of a Field Service Advisor ranges between locations and employers. 3 salaries reported. Career Development: We enable all employees to own their development. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Field Service Engineer IV - Telecommunications, Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Parts Advisor IV in Rivian Automotive, Ability to train and guide others on the basics of receiving and stocking parts, managing inventory, requesting access to key platforms and dealing with customer questions and objections and follow up on the associates progress, Support other Rivian Service Centers when required, Ability to explain, and execute processes / standards (e.g. Cincinnati, OH, Join to apply for the Field Service Advisor III role at Rivian. The estimated base pay is $60,261 per year. excuses voor het ongemak. Are you sure you wouldnt like a free professional resume evaluation? ein Mensch und keine Maschine sind. We'll be sending you new jobs as they are posted. Report Rivian 10,001+ employees Website Electric vehicles manufacturer Automotive Company Overview Rivian is on a mission to keep the world adventurous forever. Click the checkbox next to the jobs that you are interested in. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Reviews about pay and benefits.