You can enjoy a drink at the bar/lounge. Boasting sweeping Central Park views, this lavish two-bedroom suite offers all the comforts of a residential Manhattan apartment. Please feel free to reach out to me directly as well. The lady behind the front desk was very cheery but she spent at least 10 minutes to find a church. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. If you stay here, the rooms are expensive to begin with. Which languages are spoken by the staff at JW Marriott Essex House New York? Do not park at the hotel. With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. The only other time I had that experience was at Ritz Carlton Cancun. Crowne Plaza Times Square Manhattan, an IHG Hotel. I just booked a standard room for my husband and I, but was pleased to check the app the day before my trip and discover that I had apparently been upgraded to a Central Park View room. Our guests praise the helpful staff in our reviews. (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure. Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. The buffet was terrible with sub-par quality offerings yet pricey. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. We still do have our Marriott platinum status. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: No in/out privileges. At $1000/night peak rate, you could at least upgrade the shower. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. We will definitely be back! A computer station is on site and WiFi is free in public spaces. Food was "pretty good" but not nearly worth $36 for a burger with bacon or $31 for a modest salad serving with four medium size grilled shrimp or $30+ for a pasta dish. Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. Arrived and checked in and was sent to a room that . Perfect locationacross from Central Park between 5th and 6th Avenues. The iconic "Essex House" rooftop sign was installed in 1932 and has since become a fixture of the city skyline. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. No room services, no fridge in room, not even a tea kettle. Finally our third room was acceptable but we had other problems. Feb 15, 2023 fraserc907. 351 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. Tripadvisor performs checks on reviews. Spend your money elsewhere when staying in NYC. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews Claim your listing for free to respond to reviews, update your profile and much more. The hotel is pricey and Im not sure we would have stayed there if we didnt have points to use. What are some of the property amenities at JW Marriott Essex House New York? Late 4PM checkout? For business travel they have everything you need: good lighting, good outlets, good place to work.I was fortunate to stay in a higher floor, which I would recommend because the lower floors can be noisy. The hotel offers a distinctive collection of premiere suite accommodations, including the JW Terrace Suite, Central Park Terrace Suite, and Presidential Suite. M Vargas, Other at JW Marriott Essex House New York, responded to this review, Lock in the lowest price from these sites. Many travelers are interested in one particular factor the neighborhood. $40!!!!!!!!!!!!!!!!!!!!! Each features two spacious bedrooms, lavish living areas, ornate, spa-style bathrooms, Art Deco craftsmanship, and private terraces with stunning views of Manhattan and Central Park. Run run run away!! Your . 5th Avenue and all the great shops are also walking distance, along with some of the great restaurants such as Sara Beths and Serendipity 3. Bonvoy insisted the case was in Essex House's hands and there was nothing further they could do. We still do have our Marriott platinum status. From the customer service to the set up to the, Adriana P. said: Where do I begin? We still do have our Marriott platinum status. All Properties in New York JW Marriott Essex House New York Health Protected 160 Central Park South, Manhattan, New York, New York State, 10019, United States Show on map Steps from Central Park, guests of our NYC hotel are near shows at Lincoln Center, the shops and cafes of Columbus Circle, Wollman Rink and the zoo. Which popular attractions are close to JW Marriott Essex House New York? For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. Imagine my surpise when I opened the door to our room and saw the view of another building/alley way. The menu is mostly American. Nothing I can do. Most of the hotels 528 rooms and suites underwent full renovations in 2017-18. Being across the street from Central Park is great, but this hotel staff truly made this visit memorable for my son. The temperature would not go above 63. There are nine subway lines within two blocks of the hotel, which makes getting to other sights farther afield -- including Grand Central Terminal, the Empire State Building, and Brooklyn Bridge easy, fast, and cheap. 182 units; 42 stories; . Essex House told me that I booked the room on a AAA cash rate. Thank you for staying with us at the JWM Essex House New York! We hope to welcome you back on the next trip to NYC, we have made some significant changes since Memorial Day and our increase of associates are also so happy to see our most valued guests traveling. The customer service here is exceptional!!! Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Valet parking is available for a steep fee and doesnt include in and out privileges. Lock in the lowest price from these sites. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. We were there Memorial Day weekend and mask wearing was still required inside the hotel. Then Essex House tried to tell me I booked the entire thing on points. Here, there was nothing more than stale bagels and luke warm 'hot' food every day! Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. I have shared your experience with our team. Getting around to the Central Park is few blocks away . Prices are subject to change. Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. We did daily walks in the park and enjoyed the route around the large lake. Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. I assured her it was not and that I, again, had proof of that. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Midtown West, New York City, New York, United States, 8 Hotels With Views of the Macy's Thanksgiving Day Parade in New York City, Leaf peepers delight: Where to Stay to See Fall Colors, Best Hotels for People Watching in New York, Best Hotels for Celebrity Sightings in New York City, Trump International Hotel and Tower New York, The 10 Best Places in NYC to Watch the Macy's Thanksgiving Day Parade This Year, 8 Important Things to Know Before Booking an NYC Hotel, The 7 Most Beautiful Places to Ring in Spring in 2016, NYC Marathon 2015: Hotels Along the Route, Macy's Thanksgiving Day Parade: Nine Hotels on the Route, Can You Relax in Just 15 Minutes? Are there opportunities to exercise at JW Marriott Essex House New York? Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. The space was large enough for our family. However, snagging a prime spot along the parade route can require waking up incredibly early in the morning and jostling with thousands of others for space. Mediterranean seafood by celebrity chef Maria Loi from Greece. laura.burton@marriott.com. Is the insurance company watching?No convenient electric outlets or USP ports on one night table.Robes and towels are old and hard. When we arrived at the front door, there was no one to take our car or bags. Thank you for taking the time to let us know about your experience while staying with us. It was roomy with plenty of natural light filtering in from the windows. Dinner. The location couldn't have been more ideal! I wake up 12/28 and, shocker, the refund is not on my credit card. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. Guests can relax and enjoy a variety of beauty and spa treatments. Excellent location across the street from Central Park, Within two blocks of nine subway lines and several buses, Stylish rooms with pillow-top mattresses, minibars, and flat-screen TVs, Some rooms and suites have wonderful Central Park views, Excellent spa offers body treatments and salon services, Small 24-hour fitness center with cardio and strength-training machines, Casual American restaurant off the lobby, plus 24-hour room service, Extensive flexible meeting space, business center, and catering services, Executive Lounge offers free breakfast, hors doeuvres, and non-alcoholic drinks, Pets welcome for a fee; weight restrictions apply, Some rooms are showing wear and/or have mediocre views, Only suites have coffeemakers (free coffee available in the lobby), Smallish entry-level rooms (common in New York City). The hotel charges a daily resort fee per room that includes credit for the spa, for laundry services, and for food and drinks. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. Modern take on an American steakhouse serving up killer steaks and fresh seafood. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. Soft, understated tans and browns add some visual space, which is particularly smart in the 300-square-foot entry-level units. One of the friendliest hotels we have ever stayed in! In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. I expected location and the building itself to be wonderful. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. JW Marriott Essex House New York - Fitness centre entrance Additionally, the hotel has a small fitness centre located on the third floor, with all-new modern treadmills, ellipticals, weight machines, and free weights. I had experienced great memories in this iconic place. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. With over 3,000 hotel nights in our past, this may be one of our favorite hotels worldwide.So why did I give it 96% and not 100%? fraserc907, Thank you for taking the time to let us know about your experience while staying with us. JW Marriott Essex House New York 160 Central Park South, New York, New York 10019 USA +1 212-247-0300 4.2 2221 Reviews EXCLUSIVE AMENITIES Mobile Key Digital Check-In Service Request Spa Guest Room Entertainment Hotel Deal Family Time Package Need to Know Guaranteed Connecting Rooms Two Nights Minimum Promotional Code: ZE2 What's this? We went inside to check in and waited about 30 minutes total for a valet to take our keys. We could see the park - but our room was on the side of the building so it was more of a partial view. I had a one night stay here Dec. 17-18, peak Christmas time in NYC. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. We finally had the engineer come, and he said oh well the heat is off in the hotel. The restaurant was open limited hours with limited food. No room service. When I told the front desk they said a manager would contact me. I expected location and the building itself to be wonderful. Contact accommodation for availability. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. Boasting 528 rooms and meals and board games for children, the business hotel is settled in the very heart of the city. I guess I expected an upgrade to a full view of the park. The room and dcor was spectacular, the service provided to our . Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. My 2 night stay at JW Essex House exceeded all expectations. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. Sure enough, there were bogus charges. She assured me she would get it straight and email me confirmation of my refund. My husband and I arrived around 10 am the next morning to check in. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. We were only there for 2 nights for family wedding. So on our first morning, we requested 2 x teas and 1 x coffee from room service - How much? This room was like an icebox box - literally. Thank you for the review and we appreciate all of the feedback! Then, I thought to myself, I'll bet they screwed up my bill. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. Thank you for staying with us and for the feedback! They did not give me that so had to sleep on the floor. Tripadvisor performs checks on reviews. I swiped my credit card for the standard $150 security fee and proceeded to the room. Added another point because the staff was very friendly. Tripadvisor performs checks on reviews. The JW Marriott Essex House's premier, SOUTHGATE Bar and Restaurant is named after the iconic hotel's location on the southernmost part of Central Park. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thats very generous gesture from JW Essex House. There was no staff for the front desk, with one person and 30 people trying to check in. laura.burton@marriott.com. No oversized vehicles. As someone else said on their review, for the money you pay to stay there you would expect it to have stunningly perfect service but oh no! This two-hour self-guided walking tour highlights hidden gems within the park. This 4.5-star hotel is 0.6 mi (0.9 km) from Broadway and 0.6 mi (1 km) from Times Square. Valet parking is available for USD 95 per day. Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. The iconic, 528-room JW Marriott Essex House New York is a luxury hotel located right across the street from the southern edge of Central Park. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Housekeeping was spotty. We got a measly plate of strawberries and a bottle of non alcoholic cider, and of course no upgrade - to be expected! Prices are the average nightly price provided by our partners and may not include all taxes and fees. 160 Central Park South. In hospitality, JW Marriott Team, I was in NYC for the CNN Heroes 2022 televised show and event festivities Dec. 10-12 hosted by Jelly Ripa and Anderson Cooper.