Sign up and we'll send the best deals to you. Staff was really helpful and friendly. 3. "Before I even bring my bags into an into a hotel room at all. The restaurant on site did not have very many options but what we did get was really good. This is a great hotel. On arrival found out that check-in wasn't till 4 pm..a fact that was NOT in my booking confirmation. I really didn't know about bed bugs at the time. All of which have experienced no problems. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. A chef was available to make made to order eggs/omelets! The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Econo Lodge North Academy: BED BUGS - See 172 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Mountain View was decent but not sure its worth the up charge. Please see our partners for more details. Restaurant is good. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Was not really expecting housekeeping but they did come during our 3 day stay. We stayed at this hotel last summer, June 2010, and left with some bites on us all. I did not like how dark the place was, and how murky the pool was. Use cautionwhen using pesticides and always follow label directions. Made beds, replaced towels and amenities. 714 out of 2735 reviews" ", Rating 6 - Okay. We all have bed bug bites all over us and they are very uncomfortable! I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. "Roaches are a thing for some people, rodents are a thing for some people, bed bugs are a thing for everyone. Contributions should be appropriate for a global audience. Is the indoor pool heated all year round? We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. when there are so many other options, close by, we will not be staying here again. I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Something went wrong please try again later. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Ideally, we'd publish every review we get, positive and negative. Also the heater in my room didnt work I had to use a portable heater to heat the room. Breakfast was okay, but servers were nice. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Room 238 had bedbugs. Your contribution should be yours. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. The Academy Hotel Colorado Springs takes special requests add in the next step! Site content 2006-2019 Maciej Ceglowski Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. The place was super clean. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We were told there was a hot tub at the hotel - there was not one. )Icon Color & Report Disclaimer, File a new bed bug report at this location. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Free public parking is available at a location nearby (reservation is not needed). This meant there was furniture being moved men shouting up and down the hall and dogs barking. - Terms of use - Privacy - Disclaimer. The property was run down and the room was awkward and small, especially the bathroom. Freeland admits it's work that can make your skin crawl. Reviews are most valuable when they are original and unbiased. Yeah right! Beautiful facilities, parking lot was a bit dark at night. We went back to the area for spring break and decided to stay there again because of the location and price. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. I didn't know there wasn't a lunch option on-site, but have enjoyed dinner there when not out down the road with the family. We stayed at this hotel last summer, June 2010, and left with some bites on us all. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Overall the hotel was very nice as was the experience. The check-in was fast and easy. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. We love that its very entertaining with the warm pool, fooseball and ping pong, wii, plenty of lounging areas that are more than comfortable. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. When I checked in I paid in advance for a one week stay at a special winter rate. Beautiful property! Nice spacius and clean Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! High Ridge Manor Apartments 13445 W. National Avenue New Berlin,WI - 53151 (262) 789-9588 The breakfast was excellent and free but the staff during breakfast was totally rude. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. If the staff was better, the hotel would be an excellent place to stay. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. "We've done $2.5 Million homes. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. We checked into the hotel and the person at the counter was very friendly and personable. From complimentary high-speed internet to plush beds, this hotel has it all. Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. It was great stay. Copyright 19962023 I was not told that the rooms all along the hallway we being renovated. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. I always enjoy staying here! Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. Overall, still comfortable and friendly service. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. In the spring/summer, the live plants and indoor pool make me feel like I'm in more of a jungle hotspot. The worst bed we have every had. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. Pet-friendly rooms are also available. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Contact the property for more information. language, whether its just a rating or contains comments as well, etc.). Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Great place to stay, great location and awesome breakfast!! The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. NEVER again! Chapel Hills Mall is 1.2 mi away from this hotel. Great location, great amenities. 2. Staff was amazingly friendly. This material may not be published, broadcast, rewritten, or redistributed. This hotel exceeded our expectations. Built in 2017 as an exclusive couples romantic getaway. Comfortable bed, quiet, excellent breakfast! But the complaints stop there. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. My room specifically smelled very strongly of chemicals and the heater squeaked all night long. This meant there was furniture being moved men shouting up and down the hall and dogs barking. Taxes and fees that are shown are estimates only. The Hotel has a regular pest control program in place. 78 out of 2735 reviews" ". Colorado Housing Connects can help you navigate housing information and resources. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Lunch, The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. There's nothing I didn't like. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. Weird. We do allow pets and have a designated area for pet friendly rooms. It is my hope that you see fit to give us a second chance to win your valuable business back. We will be back. A 24-hour reception greets guests of The Academy Hotel. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 Fax: 719-598-5965 . emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. Booking.com. Great property as a lay over or destination!