What had initially been a relatively low-risk career move for me with mostly upside morphed into a high-risk situation, with the company now in unexpected peril. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. Ticketbis makes it easy for users to attend events all over the world. WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support StubHub is an eBay company (EBAY). In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. Suite 1 Avon, NY 14414. info@quicklees.com It was time for me to choose possibility once again. Corporate Phone Number: 1-415-222-8400. Founded in 1995 in San Jose, Calif., eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. Ultimately, the founder and CEO of Viagogo, a highly profitable international ticketing player about a quarter of StubHubs size, agreed to pay more than four billion for StubHub. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. stubhub inc. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. I would have a full mandate to lead the company operationally, to further shape its culture, and to frame its strategies within the context of its parent company, eBay, which had owned StubHub for close to a decade. Enjoy! In March, the entertainment industry crashed. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. This was not just bigit was unprecedented. Arnaud Collin Global Head of Marketing. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. We use cookies to make wikiHow great. The ticket service changed its refunds policy just as the COVID-19 pandemic was picking The Company offers tickets for live sports, music, and theatre events. The contact number is only for US and Canada. Choose Possibility: Take Risks and Thrive (Even When You Fail). Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. 199 Fremont Street, Floor 4. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). StubHub gets a lot activity from users on Facebook than it does on Twitter. WebStubHub's Field Operations. We are thrilled to open our flagship store in the heart of New York City to further serve our fans and inspire them to experience the world through incredible live events, said Glenn Feinberg, Head of Flagship Operations at StubHub. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. HEADQUARTERS. AtStubHub, our mission is simple: help fans find fun. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. Events Parking. For more information on StubHub, visitStubHub.comor follow @StubHub onTwitter,FacebookandInstagramorYouTube.com/StubHub. StubHub Email Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. StubHub Musk Made a Mess at Twitter. 2 if you have questions about buying tickets. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. StubHub is the largest ticket marketplace in the world and enables fans to Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. The Utah-based firm announced on LinkedIn it Founded in 1995 in San Jose, Calif., eBay is one of the worlds largest and most vibrant marketplaces for discovering great value and unique selection. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. He was thrilled to be buying his old company back fourteen years after hed left it. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. StubHub Corporate Office - FairShake This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Contacting StubHub While StubHub does not offer live chat, they do have a phone I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. I ordered tickets but can't view them online even with the access code. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. StubHub will refund your money if an event is cancelled or moved. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. StubHub will send you an email with instructions on how to claim your refund or credit. 2697 Lakeville Rd. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. It was now time for me to leave and begin my own next chapter, secure in the knowledge that I had completed the critical work of helping the company survive the immediate Covid crisis and stabilize for the longer term. StubHub Personally, though, I found it disappointing. WebOUR PARTNERS. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. % of people told us that this article helped them. Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). WebStubHub corporate office is located in 199 Fremont St Fl 4, San Francisco, California, 94105, United States and has 885 employees. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. StubHub Corporate Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. 1 if you bought tickets and you have a problem with them. Every order is 100% guaranteed. Eric Baker Founder. This article was co-authored by wikiHow staff writer. For more information about the company and its global portfolio of online brands, visitwww.ebayinc.com. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. You should not rely on any forward-looking statements. Thanks to all authors for creating a page that has been read 52,013 times. The more I learned about StubHub, the more excited I became. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email The Stubbers (our name for StubHub employees) I met shared my values, and all shared a passion for live music and sports. We'll do our best to get back to you in the next 24 Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Enjoying This Built In Excerpt? Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. StubHub Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. StubHub Inc - Company Profile and News - Bloomberg Markets First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. To subscribe, click on the button below and copy the URL into an RSS reader. Being OK With Spectacular Failure. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Alternatively, you can send us an email at And the decisions they make have huge consequences, not just for the bottom line, but for communities, cities, even entire countries. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. Read on to get the help you need to contact StubHub. Restrictions apply. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. At StubHub, our mission is simple: help fans find fun. By using our site, you agree to our. Built In is the online community for startups and tech companies. Singh Cassidy will be based in StubHubs San Francisco headquarters. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. The implications for my own role at StubHub were uncertain. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Personally, though, I found it disappointing. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. Founded in 2,000 and with presence in over 40 WebSend us a message. This article has been viewed 52,013 times. Within nine months of my arrival at StubHub, thats exactly what happened. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. contact StubHub WebNYC Flagship Office - Stubhub. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. Field Operations and Last Minute Services. StubHub Phone, Email, Address, Customer Service eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. All Rights Reserved. Check out, All tip submissions are carefully reviewed before being published. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations Oscar Ferruz Director of Supply, Primary and Operations. Stubhub serves customers worldwide. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Buy sports, concert and theatre tickets on StubHub! Give us a call if you need help with something urgent. As difficult as these changes were, we managed to set up a stable but much smaller base of operations that would allow us to endure the live events industrys indefinite stoppage. Find contact information here. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. Search through past posts using the search bar at the top of the forum page. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Contact Us - Questions or Comments / Quicklees It is the tech industrys definitive destination for sharing compelling, first-person accounts of problem-solving on the road to innovation. How do I ask Stub Hub to list an event for which I have tickets? Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"