enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. Promotional offers may be modified or withdrawn at any time. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. For any Unlimited service plan, customers who exceed 23 GBs of data usage (or 25 GBs in CA only) in a monthly period, data service may be placed on hold to confirm usage complies with our AUP. ACP is a federal government program operated by the FCC. Erik De La Garza / October 21, 2013. ACP Program benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. You may opt-in for the ACP at the time of enrollment with enTouch Wireless or anytime thereafter through the self-service tool. Pay your bill online Update your account information If you need any additional help contact Ting at 1-855-846-4389. For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. entouchwireless.com/affordable-connectivity-program/, https://www.entouchwireless.com/affordable-connectivity-program, https://www.entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/terms-of-service/, https://entouchwireless.com/internet-transparency/, https://www.entouchwireless.com/affordable-connectivity-program/. conference, chat lines, and premium numbers) are not supported and may be blocked. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Offerings vary by state. There are some great resources online with details for most carriers (wireless or landline). PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Power On the phone and call 866.488.8719 to Activate! . Consent for calls and texts is optional and can be revoked at any time. Only eligible consumers may enroll. Contact ENTOUCH - We track your lighting, HVAC and refrigeration around the clock so you stay informed. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. No wait time! Enrolling with enTouch Lifeline cell service is easy! A fairly complete resource we direct customers to can be found on Prepaid Phone News. Lower speeds may affect audio and video streaming, access to certain websites and content, or use of available applications. Copy of last year's State or Federal income tax return. Rates do not include taxes & fees, where applicable. International calling is enabled for direct communications between 2 people; certain numbers (e.g. An eligible household is limited to one monthly service discount and one device discount. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Only eligible consumers may receive ACP discounts. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Click here to check coverage in your area. If the FCC announces that funding for the ACP has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. Please allow up to 1 business day for the ticket to be resolved. You can also opt out of data. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Eligible Lifeline program participants are invited to participate in the new federal government funded Affordable Connectivity Program set to start on December 31, 2021. An eligible household is limited to one monthly service discount and a single one-time device discount. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. BROADBAND DATA. PIN: Go to your online account. You must opt-in and choose an eligible ACP service plan. Please refer to the terms of service for more details on our policies regarding the reasonable use of our unlimited talk, text and/or data offerings. No. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Should you need to reach our state-of-the-art customer service center, you can do so: By Phone: 1-888-543-3620 (OR dial 611 from your Life Wireless phone) By E-mail: info@lifewireless.com. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. 2. Taxes and fees included with service plan pricing. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps, or meet California Lifeline Guidelines for low income you may qualify for Free Service. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Simply complete all fields below to get started. My Account - Entouch Systems Beginning December 31, 2021, EBB customers may switch their service plan at any time. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. The ACP monthly service and device discounts cannot be transferred to another household or individual. The Lifeline benefit . Power On the phone. If you purchased or received your new phone from us: If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Notice letter of participation in a qualifying state, federal or Tribal Program. BROADBAND DATA. Video typically streams in SD (480p). Free Government Phone & Wireless Service | TruConnect Enroll Today. Our Editorial Process Each year more than 60 Million users visit Technobezz to solve a problem or research a product. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Login to MyAccount using your email address and password. Divorce decree or child support document. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. There is a period of time where both your old and new phones will be without service during the port process. Carrier on Customer's Account *. ENTOUCH Smart Building Solutions. Or you can always return to this page, and use the contact form. Customer Support Hours Monday - Friday: 10am - 10pm CT Name* Email address* Message Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Lifeline plans and benefits may be maintained without enrolling in the ACP. Qualifying individuals receive Free cell phone service. Social Security benefits statement. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. Customers using data consistent with AUP may receive unlimited additional data in 500MB increments for the rest of the month by contacting Customer Care at (866) 488-8719. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Contact enTouch Wireless - Pre Paid and Lifeline Cell Phones The password is the last 4 digits of that sim card. Please be sure all of the above information is accurate before calling. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at 866-488-8719 or by dialing 611 from your enTouch Wireless phone. For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. They offer a free government smartphone and sim card depending on your qualification. BROADBAND DATA. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. Life Wireless Customer Service Our ACP Terms and Conditions applyin addition to any others communicated to you that are specific to your service plan. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. As of 2015, payments between $15 and $29.99 expire after 30 days while payments of over $100 expire after 365 days. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. ACP is a federal government program operated by the FCC. Your ACP plan can be separate or combined with your Lifeline plan, depending on the service plan you choose. Our standardterms of serviceapply. Click the Edit account button by the email address whose password you want to change. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. Call Assurance Wireless at 1- (888)-898-4888 to access your account number. Valid contact number which is neither number involved in the phone number change. Other terms & conditions may apply. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. Do not enter any dashes or hyphens. Our ACP Terms and Conditions apply, available at: https://www.entouchwireless.com/affordable-connectivity-program/ in addition to any others communicated to you that are specific to your service plan. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Enter your mailbox number (area code and phone number) . An eligible household is limited to one monthly service discount and one device discount. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Only eligible consumers may enroll. We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Mar 24, 2021 1:00 am EDT. Roku | Create a Roku account enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Only eligible consumers may enroll. Only qualified consumers with documentation proving eligibility may enroll. You may continue to receive your Lifeline service without enrolling in the ACP program. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). Here's Verizon's SIM unlock policy. An eligible household is limited to one monthly service discount and one device discount. Safelink Wireless. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. enTouch Wireless and its contracted partners may contact you to validate your eligibility for or desire to participate in enTouch Wirelesss ACP offers and other products and services via email, telephone, or text messaging. If you DO have your pin: enter it and click "Submit" If you DON'T have your pin: You can request an email to yourself to gain access to your online account. While enTouch provides Free service through Lifeline to eligible customers, enTouch uses the same technology and connections as non-Lifeline cell phone providers. conference, chat lines, and premium numbers) are not supported and may be blocked. Box 105561, Atlanta, GA 30348). Want to bring your existing phone number to your new enTouch phone? Find your state-specific qualifying information here! Currently, millions of people in over 40 states find this platform very efficient. International calling does NOT include text messaging, picture messaging, or video messaging. Subscribers in states other than CA on the combination Tribal Lifeline + ACP plan with Unlimited Talk & Text + Unlimited Data will receive an allocation of 23 GBs of data. Overview; Facilities Management; KPIs; Strategies; Smart Buildings, Smarter Benefits; PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Eligible consumers may get ACP services from Boomerang Wireless or any participating provider. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Copy of last year's State or Federal income tax return. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Please see the full Terms of Service for additional information. More Info about Account Number and Password - Page Plus Offer not available for existing enTouch Wireless customers. Rehab Center Blamed for Horrific Death | Courthouse News Service Copy of last year's State or Federal income tax return. Why Register for MyEntouch? Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households.
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