If my booking contains flights which are not provided by Cathay Pacific, can I still access Manage Booking? You can recover all your TUI and TUI fly trips from the account, giving you an overview of your future and previous trips. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. First class service when rebooking a holiday. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Well help you navigate the top sights and attractions of this wonderful island. For further information, visit the ABTA website at https://www.abta.com. You may have to pay a supplement if you wish to retain your room until the evening. Citalia therefore, cannot accept any liability for any loss or additional expense and no refunds will be made. Search flights Book a . Our third party Product and Services may be subject to specific third party Terms and Conditions, where Citalia is acting as an agent. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Some airlines offer a 'Sitting together' supplement. Make the most of your trip abroad, get proper insurance and check out the Foreign, Commonwealth & DevelopmentOffice website atwww.gov.uk/fcdoto find out in a flash how best to avoid trouble. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Holidays in the Italian lakes take you to a region of elegant charm and natural beauty, where historic lakeside villages lie below epic mountain scenery. Please also refer to the CitaliaPrivacy Policy. Please see Citalia Terms and Conditions for the supply of third party Product and Services. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Please see ourTravel with Confidence page for full details. Eight day tour with an insight into one of Italys most stunning regions. Normal booking terms & conditions apply. Where a delay results in lost holiday time, no refunds are given for unused accommodation and meals. Passenger information is required in advance by a number of countries and airlines. Browse our latest Italy holiday deals and start planning your getaway today. Save time at the airport and checkin online between 48 hours and 90 minutes before your flight. You are strongly advised to check with the appropriate embassy, consulate or British and Commonwealth Office orhttps://www.gov.uk/foreign-travel-advicefor further information regarding local laws and customs of the countries you plan to visit. Occupancy: Only those guests whose names appear on the Citalia confirmation invoice & accommodation voucher may occupy the apartments or villas. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Our offers include room upgrades and board upgrades. Also see Local holidays. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Its perfect for couples wanting to explore. This romantic break takes you to some of the most enchanting locations in north eastern Italy. We may also share information with our advertising, analytics and social media partners for their own purposes. Failure to do so may result in you being denied boarding or refused entry to your destination. Customize your flights, add-ons, and value packs. Well help you navigate the top sights and attractions of this wonderful island. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Double rooms: In Italy, it is normal practice to link two single beds together to use as a double bed. Eight day tour with an insight into one of Italys most stunning regions. Subscribe now. Venice, Verona and Milan are all found here, making it a great place for a city break as well. Six-character booking reference. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Some hotels offer reductions for children aged 16 and under (on date of return), and these will be reflected in your holiday price. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Explore one of the worlds most glorious cities before heading to Italys largest lake. For greater convenience in managing your booking, log in with your PPS Club / KrisFlyer membership number / email address and password. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Laws and customs of the countries you visit can be very different to those in the UK. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . Cleaning: Normal end of stay cleaning is included but a supplement will be charged if the kitchen area and equipment are not left clean for the next guests. FLYING WITH US. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Log in with your email and proceed to "My Bookings". Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. In the unlikely event, however, that your preferred class of travel is not available when the reservation system opens up you will be entitled to the options specified in the paragraph If We Change or Cancel Your Holiday. The UK has recently adopted the European Health Insurance Card (EHIC). The tourist office for your chosen destination can provide details of such events, and other information. Seats with extra space can be pre-booked on a number of airlines for an extra charge. We will answer your call and thank you for your continued patience**, -Read our customer support FAQsfor help withcustomer support queries -. Where could you be heading to in the next few weeks? If a car in the group you require is not available, the car rental company reserves the right to supply a higher group vehicle at no extra charge. Passports and visa requirements may change so you should check the up-to-date position in good time for departure and ensure you allow enough time to obtain a visa if required. Please ask for details at the time of booking. For online bookings you will receive a booking request acknowledgement email the same day. First for Balcony Safety: Balcony safety is an issue for adults as well as children. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. First for Pool Safety: Pool safety is not just an issue for beach holidays, especially as few city hotel pools are supervised or have a life guard in attendance. Bedroom facilities: Descriptions apply to twin rooms in hotels and facilities may vary for other room types. Call 01293 699327 The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. Minimum car hire is 1 day and cars must be booked at least 24 hours in advance. Take a look at our latest offers and start saving on your next luxury holiday today. The advice can change so check regularly for updates. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . Due to airline policy most flights will be non-smoking and some may not serve alcohol. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Many hotels, especially in cities, are prohibited from changing their exteriors because of local legislation and cannot therefore alter the structure of room balconies, balustrades or windows to meet UK Building regulations recommended 1.1m. Please see ourTravel with Confidence page for full details. Company Number: 446617. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. If you do not have an account, refer to the view or cancel your reservation section. A number of items are prohibited in hold luggage, such as explosives and flammable products, so you must not travel with these products. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. For further information, visit the ABTA website at https://www.abta.com. We've been helping our customers to discover the very best of Italy for 90 years. Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. If you are refused check-in or entry to your destination because you do not have the appropriate documentation, we cannot guarantee a refund of unused components and will not refund any additional costs incurred. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Discover the new features. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. In some Italian hotels a shower facility is provided in the bathroom, but without cubicle or curtains. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Company Number: 446617. Extra Leg Room seats are not available to pre-book on all airlines. If you book through a travel agent, they can check the reservations system or website for any changes in conditions. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. We've been helping our customers to discover the very best of Italy for 90 years. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. If travelling with a new card licence you will need to bring both the card and paper copy with you. I had to re-book a holiday to the Amalfi Coast. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Please note that porters are rarely available in Venice, therefore bags with wheels can be useful. Any amount that exceeds the credit is payable locally. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. It is your responsibility to familiarise yourself with, and respect local laws and customs. This can apply in towns and cities and it is particularly common in Venice where transfers (if booked as an optional extra) are by water taxi boat and access to landing stages can be dependant on the tide. The period of use is subject to the discretion of the management. Japan reopens to independent travelers. Where could you be heading to in the next few weeks? Offers valid on 2023 travel dates. For example, all the facilities in a resort might not be fully functional in early or late season. In the north of the country its all about stunning scenery, with the majestic Dolomites and mountain-backed lakes. These regulations have been put in place by the EASA and are for the safety of all passengers. Allow us to help you filter through our best holidays based on your desires and needs. The basic price of your holiday, when sharing, is determined by the actual dates of your stay, your choice of travel eg air/rail and your accommodation. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Combine two of Italy's stunning lakes all in one trip. On the day of departure, you will usually be requested to vacate your room by 10.00am and most hotels will look after your luggage and provide a day room if your flight is not until the evening. Holidays to Italy's countryside are made for those with an eye for beauty, be it in a field of wildflowers, on a tapestry, or in the ruins of a crumbling palazzo. Minibars may not necessarily be stocked. Some hotels offer wine, sparkling wine, fruit or flowers, room upgrades or other gifts and these must be claimed in resort as we cannot refund against non provision of these offers. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Your APIS and ECD data will be handled as described in our Data Protection Policy. We will do our best to find a holiday to suit you, however, we may be unable to meet your particular needs. Step back in time and enjoy spectacular scenery on board a luxurious train. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Our ATOL number is 0285 and our ABTA number is V4068. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Private transfer means sole use of the vehicle, which may be a car or mini-bus. Breakfast may be 'continental' where extras such as eggs, bacon and fruit juice may be available for an additional charge. We will discuss the details and any options available to you at that time, but cannot offer compensation if changes are made due to third parties. If tickets are booked on a clients behalf, an administration charge will apply and in some instances a pre booking fee is levied by the theatre. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. There are often car parking restrictions in towns and cities and parking arrangements can be expensive. The Neapolitan Riviera is Italy's most spectacular stretch of coastline and an idyllic holiday spot that has remained popular over many centuries. Please note however, that the provision of central heating is subject to compliance with the fuel saving requirements current in Italy which normally limits heating to Apr and Oct. Check-in times: Villas/apartments are not normally ready for guests until 4.00 pm and check-out must be by 10.00 am on the day of departure. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. The advice can change so check regularly for updates. ASSISTANCE. These terms are often used for country houses, farms or historical preserved buildings which are often family run. Manage your Flight. Well help you navigate the top sights and attractions of this wonderful island. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Where could you be heading to in the next few weeks? We have exclusively negotiated exceptionally low rates that only apply to bookings made in the UK. If you are requested to return home early or move hotels for your safety, or whilst your inbound / onward flight is rescheduled, we will not pay compensation for downgrades or facility changes and cannot refund unused components. We've been helping our customers to discover the very best of Italy for 90 years. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. This romantic break takes you to some of the most enchanting locations in north eastern Italy. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. If you have any general trade support queries please e-mail tradesupport@travelopia.com and we will get back to you as quickly as possible. For more information about financial protection and the ATOL Certificate go to: https://www.caa.co.uk/atol-protection/ . The use of safety deposit facilities at hotels is essential as this will allow you to carry only the minimum necessary jewellery, cash and other valuables. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Please see ourTravel with Confidence page for full details. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Our offers include room upgrades and board upgrades. my booking. Payment details in respect of your holiday booking are updated every 24 hours, and may not be shown on pay your balance online until after this time. Where we state a 'French' or 'small' balcony, there may only be enough room to stand. Where could you be heading to in the next few weeks? The official star ratings are awarded by the Italian National Tourist office in each region. The Civil Aviation Authority allows passengers travelling on British registered airlines with a child aged between 6 months and 2 years to either carry the infant on their lap, for our normal charge or pay for a seat (prices on application) and bring their own infant car seat. Drivers must be minimum age of 25 years and have held a licence for at least two years. Written authorisation from the other parent may be required if a child is travelling with one parent only. Our offers include room upgrades and board upgrades. Deposits are returned on departure subject to deductions for any damages incurred. Are there any restrictions to which bookings I can access with Manage Booking? Children under two years old on the date of return travel, pay from 30 provided that no aircraft, rail seat or sleeper is occupied. In cities you may be able to hear street/traffic noise in your room. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. If you have already booked, we will tell you of any significant change in circumstances which would affect your holiday as soon as we can before you leave. Company Number: 446617. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. However, this may not be available for late bookings. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. At the time of going to press there were no particular health requirements for British Citizens going to Italy. A fine is imposed on anyone who flouts this law and the police are vigilant. Please note many galleries and state museums are closed on Mondays. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Booking overview; Accommodation changes & cancellation. Sicily offers a real mix of culture, history and scenery, making it a top spot for a self-drive holiday, while Sardinia is famous for its white-sand beaches and family-friendly resorts. Allow us to help you filter through our best holidays based on your desires and needs. An increasing number of airlines are choosing not to offer a complimentary meal in-flight and there may be a charge for in-flight refreshments. Enjoy exclusive articles and video recipes for authentic Italian dishes from our brand ambassador, celebrity chef Gennaro Contaldo. Find out more about Web terms and conditions, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Terms and conditions apply. We've been helping our customers to discover the very best of Italy for 90 years. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Your Confirmation Invoice will confirm the number of nights reserved for you. 01293 - Calls are charged at your provider's local or national rate. Take a look at our latest offers and start saving on your next luxury holiday today. Through Manage your booking you can change your seat at any time up until checkin. Toscana Resort Castelfalfi is a five-star resort located in a idyllic setting in the heart of the Tuscan countryside, offering great facilities and attentive service. Travel Agents, please note that no commission is payable for our booking service. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Manage your bookings. Please see ourTravel with Confidence page for full details. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Our ATOL number is 0285 and our ABTA number is V4068. Offers valid on 2023 travel dates. Alternatively, call one of our Personal Travel Planners, Key Rights under the Package Travel Regulations, Travel with Confidence page for full details, https://www.citalia.com/travel-information/travel-aware, www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Find out more. Allow us to help you filter through our best holidays based on your desires and needs. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. There, you can check a list of bookings you've made with us. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. 01293 - Calls are charged at your provider's local or national rate. Useful information can be found atwww.hmrc.gov.ukandwww.direct.gov.uk/dontbringmeback. Please try your search again. Offer is subject to change and can be withdrawn at any time. If this is unacceptable, you will be entitled to cancel with a full refund of all monies paid. The accepted practise for most hotels is that check-in is not normally before 3.00pm. But ATOL protection does not apply to all holiday and travel services listed on this website. Remember me Do not use this option if you are on a public/shared computer. It is advisable to identify if there are any areas which it is best to avoid, particularly at night. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Everybody, including children and new born babies (who were not on a valid passport before 5th October 1998) must have their own individual passport to travel abroad. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Force Majeure incidents may occur during your holiday, either in the resort or country you are in, or elsewhere but affecting your onward or homeward journey. As a partner in the Know Before You Go campaign, we are working with the Foreign, Commonwealth & Development Office to do all that we can to help British Travellers stay safe overseas. In some cases when a room is described as having a terrace, this may be an area shared by more than one room. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Where a hotel has a lift there may still be some steps to negotiate in or outside the hotel. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Heating: Where heating is available but not included it will be charged locally. out of sight. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. citalia manage my booking. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. Italy is an incredibly diverse country, with historical cities, picturesque lakes, stunning coastline and rolling countryside. Passenger Name Records (PNR) or Advance Passenger Information (APIS). If a pool is expected to be out of use for a considerable period, we will endeavour to inform you as soon as reasonably possible.The normal period of use for outdoor pools is May-Sep. Italian law requires the use of a swimming cap in pools and may be enforced at certain hotels. hotels in or close to town centres, or near to main roads or railways lines). Since 10 January 2005, a no smoking policy has been introduced throughout Italy and applies to all public places including nightclubs, bars, cafs, shops, museums etc and includes public areas of hotels. Follow us on Facebook also to keep up to date with everything that is new in the world of Citalia search Travelopia for Agents This also applies to other specific views, for example 'lake view' or 'city view'. They may therefore have additional space in front of the seat, but not always additional room to stretch your legs out. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Your electronic documents are available on our website within 28 days of departure. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist Ask for Quote Request a Brochure View or make changes to your flight, pick your seat or book extra baggage. Just a few things to bear in mind before you book an emergency exit row seat: - physical or mental impairment or disability. Whenever vegetarian meals are requested, this request will be passed on, however, we cannot guarantee their provision by hotels or airlines. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Step back in time and enjoy spectacular scenery on board a luxurious train. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Citalia can only accept responsibility for matters directly linked to the contract between us. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. This romantic break takes you to some of the most enchanting locations in north eastern Italy. The advice can change so check regularly for updates. Please provide a valid booking reference name without any punctuation or spaces. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Baglioni Masseria Muzza is just a few minutes from the seaside town of Otranto, surrounded by green olive trees in the heart of the Puglian countryside.
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